Retractable Awnings

Our premium fabrics offer up to 98% UV protection, significantly reducing harmful UV exposure for you, your family, customers, and staff. This level of protection helps prevent sun damage to skin, while also protecting furniture, flooring, and interior furnishings from fading and deterioration caused by prolonged sun exposure.

Absolutely. By blocking heat before it reaches your windows and outdoor spaces, our awnings can reduce indoor temperatures by up to 8-15 degrees. This translates to potential energy savings of 25-40% on cooling costs during summer months. Commercial clients often see a return on investment through these energy savings and increased outdoor revenue.

For standard residential installations, the process typically takes 3-5 weeks from initial consultation to completed installation. Commercial projects generally require 4-8 weeks, depending on complexity and customisation requirements. Our dedicated project management ensures we work according to your timeline and coordinate effectively with other trades if part of a larger renovation.

Yes, we understand that sometimes timelines are tight, especially for commercial clients preparing for peak seasons. We offer expedited service options for urgent projects when available, though this may incur additional charges. Please discuss your specific timeline requirements during your initial consultation.

While we install year-round, the ideal installation time is typically during the dry season (late autumn to early spring). However, many clients choose to install before summer to maximise cooling benefits during hot months, or before winter to extend outdoor living spaces during cooler periods. We'll work with you to determine the optimal timing for your specific needs.

Our end-to-end service includes: 1) Initial consultation to understand your needs; 2) Site measurement and assessment; 3) Custom design with 3D visualisations; 4) Proposal and quotation; 5) Manufacturing to your specifications; 6) Professional installation by our experienced team; and 7) Handover with operational training. Throughout this process, you'll have a dedicated project manager as your single point of contact.

While retractable awnings typically require less council approval than permanent structures, some installations may need permits depending on location and size. We can advise on likely requirements during our initial assessment and can provide necessary documentation for your application. For an additional fee, we can manage the entire approval process on your behalf.

After installation, we provide comprehensive operational training, detailed maintenance instructions, and warranty documentation. Our after-sales support includes regular maintenance services, rapid response for any issues that may arise, and expert advice on maximising the benefits of your system. We're committed to ensuring your satisfaction long after installation.

Several factors influence pricing: 1) Size and projection requirements; 2) Fabric quality and type selected; 3) Motorisation and automation options; 4) Additional features like lighting or heating; 5) Installation complexity; and 6) Whether you choose cassette or semi-cassette designs. During your consultation, we'll help you balance these factors to find the optimal solution within your budget.

Yes, we offer flexible payment plans and financing options, particularly for commercial clients and larger residential installations. We partner with several financial institutions to provide competitive rates. For commercial clients, we can provide ROI analysis demonstrating how increased outdoor capacity and energy savings can offset investment costs over time.